General Questions
What is our shipping policy?
Packing up your order will take up to 3 business days. We ship Monday through Friday, except bank holidays during which our office is closed.
Our standard shipping option has a transit time of 4-6 business days after your parcel reaches the Post Office.
Is it safe for Integra products to touch household items like food?
Absolutely!!
All of our products are FDA-compliant, spill and tear-resistant, biodegradable, and non-toxic. Plus, they’re 100% salt-free—so they won’t alter the taste of your pantry items or rare cigars—and are made with food-grade ink.
How do I use Integra products with my pantry items?
Integra Boost® packs can be used with moist pantry items like cookies or sandwiches. Because they’re made with food-grade ink and are FDA-approved, you can place them directly into a sealed air-tight container with food products to balance the humidity and prevent them from drying out.
Boost® 2-Way Humidification
How do I use Boost® packs?
Remove the Integra Boost packet from its clear over-wrapping and place it in an enclosed area with the contents to be preserved and protected.
Drop the Replacement Indicator Card inside the same container or enclosed area and seal.
Integra Boost will begin to regulate relative humidity inside of the container to the specific R.H. percentage labeled on the packet.
Simply replace the packet with a fresh packet when the dot on the Replacement Indicator Card turns bright blue.
How do I know when to replace my Boost® packs?
Each Integra Boost packet includes a Replacement Indicator Card. Simply place the Replacement Indicator Card inside the container or enclosed area (along with the Integra Boost packet and the contents to be preserved) and seal. When the dot on the Replacement Indicator Card turns bright blue, it’s time to replace with a fresh pack!
Can I use more than one Boost® pack at a time?
There is no harm in using extra packs or using a pack that is a larger size than necessary. Our 2-way humidification technology will respond accordingly and balance the moisture in the space to achieve equilibrium. This technique can also be used to introduce moisture into your product faster.
How many Boost® packs should I use?
Depending on the amount of contents to be preserved, we recommend the following guidelines.
Up to 12 grams of your product:
4 gram Boost® pack
12-28 grams of your product:
8 gram Boost® pack
Up to 1 pound of your product:
67 gram Boost® pack
Up to 5 pounds of your product:
320 gram Boost® pack
Up to 6 pounds of your product:
420 gram Boost® pack
Tip: It's always better to use a larger size pack. Our smart 2-way humidification technology responds accordingly to create equilibrium even if you use extra Boost® packs or a larger size than necessary.
What ingredients do Boost® packs contain?
Each pack contains a proprietary blend of plant-based glycerin and water. Each of our packs is spill and tear-resistant, FDA-compliant, 99% biodegradable and non-toxic.
How long do Boost® packs last on average before I need to replace them?
Once opened, product life varies—from a couple of months to one full year—depending on the moisture in the area, the product you’re preserving and a number of other variables.
Keep in mind that, the more you open and close the container where the pack is placed, the more of its contents the pack will need to use to readjust to the constant change in moisture levels. So, if your pack is in a container you access frequently (a container of rice that you open one a week, for example) it will need to be replaced quicker than if it’s in an area you don’t access often.
Each Boost® is individually wrapped to prevent it from activating prematurely. If kept wrapped, the shelf life is 2 years from the date of manufacture